How to use Remote Control Software Effectively

If you want to get remote access to a specific computer from any location in the world, then you will need to purchase specialized software to achieve this. All you will need in order to get access to another machine is to ensure that your computer has connection to the internet. Once this has been confirmed then a connection between the two computers in question needs to be set up so they can talk to one another. Each of these computers must then be loaded with the same remote access program. If you consider a few simple steps then this software will make things so much easier for you whether you’re a company or an individual. Things can be far less stressful for your firm – if you have a developer who cannot get on site, then there is still something they can do remotely; take control over the computer.

Step 1: Ascertain why your company needs this software and the benefits

The first thing to consider when you want to gain PC remote access to another computer is what the reasons are for needing to achieve this. If you are a large company that has a helpdesk full of support employees then you may well need to use remote control software. All your helpdesk might be on other calls and cannot physically see the customer or user who has the PC problem. In this case the ability to enter and control their PC to search for the problem is invaluable. You do not have to be on site any more to accomplish this. It is very simple to just take over someone else’s computer and all their functions through an easy connection between machines. That machine’s control will then be passed over to you as you fix their problem and get them up and running again.

Step 2: Set both sides up with the software to gain access

The next thing you have to ensure is that before you achieve access to another machine or device that both sides are set up with the software. As long as both computers have the software installed, then they can talk to each other and form the connection when you are trying to access their desktop. Once the connection is established then all that remains is to test it and turn it on.

Step 3: Connect to the other machine by using the software installed

With the connection set up from one computer to another, you can gain access remotely by connection via the remote connection software. By connecting from one to the other you will be able to control every aspect of your work machine without actually physically being at your desk. A lot of larger companies now use this for the workforce as it is easier for everyone to work whether they are away from their desk or not. There are no restrictions or limitations and the other person just has to give you permission to access their computer and control the desktop.

Step 4: Control the other computer until the user gives back control

Finally, start to control every aspect of the other machine by using your machine to move their cursor around the screen. They will be able to see all the actions but will not be able to take back control unless they choose to. Effective use of this sort of access can help companies when technicians are not always available on site.

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This entry was posted on Wednesday, March 16th, 2011 at 1:46 pm and is filed under General, Technology. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.